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TNPSC Group 4 · 2025

79.  Scenario: A citizen has contacted a Government office seeking clarification on a new policy.
Instruction(s): Match the general term used by the citizen with the appropriate official term the citizen should use.
Column-A
(Citizen's General Term Usage)
Column-B
(Appropriate Official Term Usage)
(a) Can you tell me how to fix this form? 1. Is there a procedure to appeal this decision?
(b) I need to get a copy of my records 2. What are the regulations for this program?
(c) What are the rules for this program? 3. Can you tell me how to rectify this form?
(d) Is there a way to appeal this decision? 4. I need to obtain a copy of my records

Answer: D.   3 4 2 1
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